At JThouse, we specialize in handcrafted crochet clothing, ensuring quality and exclusivity in every piece. To provide a seamless shopping experience, we offer secure payment options and reliable worldwide shipping.

Shipping & Delivery

We have extensive experience in shipping orders both within Ukraine and internationally.

Shipping in Ukraine

Orders within Ukraine are delivered via Nova Poshta, a trusted and fast shipping provider.

International Shipping

For global orders, we work with reliable shipping carriers, including:

  • Nova Poshta
  • UPS
  • DPD
  • FedEx
  • Other trusted carriers (depending on the destination and best available option)

Each order is carefully evaluated to determine the most efficient, cost-effective, and secure shipping method based on the customer’s location.

Shipping Costs & Free Shipping Policy

  • Some items may include free shipping, while others may have a shipping fee.
  • Even if an item qualifies for free shipping, the customer is responsible for covering return shipping costs in case of a return.

Order Confirmation & Tracking

After placing an order, we discuss all delivery details with the customer to ensure full transparency regarding the shipping process.

Once the package is shipped, we provide a tracking number so you can monitor your order’s journey.

For any questions about payment or shipping, please feel free to contact us. We are always here to assist you!